Home Staging Blog by Jennie Norris

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The Human Touch

They say the human touch has the power to heal.  Premature babies that are touched and fingers clasped by their parents and the nurturing hospital staff are able to overcome huge health obstacles.  Comatose patients whose hands are held and are spoken to by loved one miraculously awaken.  The warmth of a hug and the touch of a hand can melt the coldest recesses of a heart and put a relationship back on track.

I was reminded how important the Human Touch is this past week.  I had the privilege of meeting Craig last Friday while he was in Roseville for the Northern Calif roundtable meeting.  Words are great (although typed words can often be misread in translation) - and ultimately nothing replaces the actual ability to look into someone's eyes and hear their voice.

I did not find out he was actually coming to our "happening" city of Roseville until Thursday - and so we set a time to meet to talk.  After finding me in the restaurant where we met for an early dinner, he greeted me by saying, "I am a hugger," which is a good thing because I am too.  After our hugs, we sat down to talk and eat and talk (my husband even stopped by to say hello).  During our conversations that ran the gamut of education, family, travel, and of course, Staging, I learned more about his background and "who" he is.  I hope he came away from our time together with a better perspective on who I am as well - and this I know will translate into a deeper relationship and respect for what we are each hoping to accomplish in life.

   Jennie & Craig at PF Chang's

The human touch might be someone picking up the phone - as Craig, Dane, Marci and Jackie did for me recently.  I appreciated their gestures and having a voice behind the name that was caring and kind - did wonders for putting a human connection behind the blog site.  Letting others know you care - that is the first step. 

The human touch might be getting together with other Stagers - in a round table or just for coffee or a meal.  I think that as we work past all the competitive pettiness that was in the past but seems to have gone away for the most part (knock on wood), what I am sensing is that the human connection and the need for finding others that are like ourselves - with the same goals and the same needs - is important for longevity.

I wanted the human touch when I was getting started as a Stager and that is one of the key reasons I chose the classes I did and continue to be part of the group I am associated with and would not change it for the world.  I know there are other options out there for getting information and training on Staging, but for me - the human element - the human touch was so important.  As Craig and I discussed the influx of offerings for Staging education or training that he has written about, I shared that for me - the delineation factor was and is the ability to get a human being in person that cares, and has the ability to follow-up with interaction that is meaningful and sustaining.

The gathering together of fellow Stagers is something I've been doing for years - as it IS important to network, to ask questions, to be a sounding board for a colleague, or be a resource.  I am glad to see others are embracing this concept of sharing in a positive way.  And whether or not people participate in the roundtable - due to geographic or scheduling issues - I know there is support for them and the positive sharing can only help to strengthen us an industry.

As we continue to grow as an industry I hope that we do not lose our ability to reach out and connect in a human way because the alternative - isolate ourselves to the point of exclusion - is a lonely road.  I want to walk with friends and fellow Stagers as I continue my journey.

18 commentsJennie Norris, ASPM, IAHSP • December 10 2007 12:22PM

Comments

You summed up in words what I have been feeling since I got into this incredible industry. Thanks!

Elaine Manes- A Wonderful Space Home Staging & Redesign

Posted by Elaine Manes IRIS~Colorado Stager ~ A Wonderful Space, LLC (A Wonderful Space, LLC) over 2 years ago
Hi Jennie!  Putting a face with a name make it easier to communicate - such as on a business card; however, 83% of communication is body language, nuances, and the human touch!  Reaching out and sharing the journey - whether there are pot holes or smooth roads - kind of like AAA - is what we all strive for!  Thank you for sharing!  You are both fabulous!  Margaret
Posted by Margaret Innis - We Stage New England (Decorate To Sell, LLC ) over 2 years ago

Well spoken Jennie.  Linda and I also had to be able to look Craig in the eye to clearly understand the depth of his passion towards helping people and sharing.  I can also hear the same passion in your words. 

Great photo.

Posted by Gary Barnett Home Matters, Home Stagers, Indianapolis (Home Matters) over 2 years ago
Its all about how we communicate with people.  All the internet and tech has somewhat made communicaiton a little impersonal, strinking a good balance is important.
Posted by Joe Olmi (La Entrada Realty) over 2 years ago
Wow, what a great message -- and you two both look fantastic!
Posted by TACOMA~FEDERAL WAY~AUBURN~KENT~WA 206-679-4768 Julianna Hind, REALTOR(R) (eXp Realty) over 2 years ago

Jennie- I like the human touch as well- I'm a hugger too!  Yes words do get lost when typing!  Its always so much easier for me to pick up the phone and say HEY!

Craig- Im getting jealous- When Melissa and I host the next one!  You better come !  Maybe is should put that in caps so you know Im shouting! lol

Posted by Marci Toliver, Anderson SC, Spartanburg,Greenville SC, Home Staging (First Impressions ) over 2 years ago
Thanks everyone for your comments . . . One thing I have shared with others in my life is that the World of Staging is so great - and I know people in nearly every major city because of my choice to enter this world.  I have met people at classes, at conventions, and now online - and I know that those that I connect with would have a ready hug for me (and I for them) if they ever did travel to my neck of the woods, or me to theirs. Isn't life fun! - Jennie
Posted by Jennie Norris, ASPM, IAHSP (Sensational Home Staging) over 2 years ago

Jennie - Reaching out and touching...wow, that seems to best exemplify what I envision these initial Round Tables as being - on a much more global perspective within the staging industry.  I am SO looking forward to the Round Table here... 

The photo is a terrific shot of you and Craig and I enjoyed the post!

Jackie

PS) Craig...we have PF Changs here too! ::hint, hint::

Posted by Jackie Peraza, Home Stager - Framingham, Massachusetts (Perceptions AdverStaging(TM), LLC) over 2 years ago
Jennie,
Connecting with people is what it is all about. Your blog was fantastic. And how lucky are you to have spent some great one on one time with Craig.
Posted by Anthea Click - Nashville Area Home Stager (Fresh Perspectives) over 2 years ago
Thank you for sharing this Jennie -- I love your outlook and the passion for the industry, it successes and best go forward impact.
Posted by Karen Dembsky, Atlanta Home Staging (Peachtree Home Staging LLC, Home Staging in Atlanta, GA) over 2 years ago

What a fantastic opportunity for you both.  And you're right, Jennie; there's so much to be said about the affects of the human touch. 

Kathy

Posted by Kathy Nielsen Atlanta Georgia Home Stager (Georgia Interior Solutions, LLC) over 2 years ago

Great post Jennie.  Very well written.  It's nice that you got to meet Craig. 

Craig, you have to make a trip up to Canada during the roundtables.  Are you going to come to the Toronto RT? 

Posted by Charlene Storozuk - Burlington Ontario Home Stager (Dezigner Digz) over 2 years ago

You two are so lucky to have met! I wish I'd been close enough to join you.

It's really nice to see you have a passion for the success of the SIF RT. After all, SIF is a group you (and I) have come to...for the human touch!

I'm looking forward to meeting the ASP's, CSP's, ISP' etc at the Ontario RT. After all, we are people not letters.

Great blog post Jennie and welcome back. I've not seen you around for a week or so!

Posted by Toronto's 2 Hounds Design: Decorating + Staging (2 Hounds Design + Home Staging) over 2 years ago

Jennie - In the competitive world in which we find ourselves today the "human touch" is quit often missing. active|rain has the human touch as we learn, share and get to know others. It is interesting to see posts about the willingness to share and the caring attitude of a very large part of this community towards and for those that need a kind or encouraging word.

Merry Christmas to you and yours  

Posted by Kathy Clulow ASPĀ® SRESĀ® (RE/MAX Scugog Realty Ltd Brokerage) over 2 years ago
This was an enjoyable post...thank you for sharing the experience. 
Posted by Abby Reilly, Staten Island Home Stager (ALR Home Staging and Showcasing, LLC) over 2 years ago

So glad you two had a great meeting! Your hair looks great ;)

Cheers,

Cindy 

Posted by Cindy Lin // Staged4more & EcoJoe (Staged4more Home Staging & Redesigns) over 2 years ago

Jennie,

You are so right. The 1st pioneers to make it to the west coast succeeded because they worked together and we will too.   

Posted by Susan Peters - The Better it Looks the Better it Sells (Dove Realty Inc.) over 2 years ago
Thanks, all, for your comments! Was tied up last week with paperwork (from robbery of stuff in my car) . . . so missed being on the site. . . glad you liked the post and the sentiments. - Jennie
Posted by Jennie Norris, ASPM, IAHSP (Sensational Home Staging) over 2 years ago

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